SUPPORT SDX

Receive updates on the progress of the project.


SUPER EARLY BIRD TICKET

Come to SDX to learn and apply skills applicable to your career and your job. All of the sessions are taught from a support perspective so you can apply the skills right away.


EARLY BIRD TICKET

Come to SDX to learn and apply skills applicable to your career and your job. All of the sessions are taught from a support perspective so you can apply the skills right away.


THE SDX EXPERIENCE

Come to SDX to learn and apply skills applicable to your career and your job. All of the sessions are taught from a support perspective so you can apply the skills right away.


ONLINE SPONSORSHIP

Includes: - Sponsor a message in the weekly Support Driven newsletter* - Listed on the website and Kickstarter as a sponsor *Limited availability - first come, first serve


GROUP TICKET BUNDLE

Bring your team to SDX to learn and apply skills applicable to their jobs. All of the sessions are taught from a support perspective so they can apply the skills right away.


EXHIBITING SPONSORSHIP

Get in touch with us for additional details. Includes: - 2 tickets to SDX - Option to set up a self running demo and provide information for attendees to pick up at a shared table* - Sponsor a message in the weekly Support Driven newsletter* - Listed on the website and Kickstarter as a sponsor *Limited availability - first come, first serve


COLLABORATING SPONSORSHIP

Get in touch with us for additional details. Includes: - 4 tickets to SDX - Option for your own table* - Option to sponsor the GIF Battle* - Option to host activities before or after SDX* - Option to partner with Support Driven on a webinar* - Sponsor a message in the weekly Support Driven newsletter* - Listed on the website and Kickstarter as a sponsor *Limited availability - first come, first serve


1
Samantha

Do you have any tips for creating a great community loyalty program?

1
Wandervoic

How does your community engagement, communications, and growth/marketing teams interact?

1
Wandervoic

Do you have policies about how to handle an aggressive customer? Are there any penalties? Do you respond, or just delete it?

1
Wandervoic

Where do you draw the division between personalization and scaling up with canned responses. Any tools that help provide a personalized experience on a mass scale?

1
Carol

How do you know when it's time to look for opportunities outside of your current company?

1
Carol

If you had to look for a new job for some reason, what strategy would you take to find a new job?

1
Carol

What changes do you see coming to support and where could those changes translate to career opportunities for folks in support?

1
Carol

What ideas/tips do you have for retaining your support team?

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