No rewards available

1
Samantha

Do you have any tips for creating a great community loyalty program?

1
Wandervoic

How does your community engagement, communications, and growth/marketing teams interact?

1
Wandervoic

Do you have policies about how to handle an aggressive customer? Are there any penalties? Do you respond, or just delete it?

1
Wandervoic

Where do you draw the division between personalization and scaling up with canned responses. Any tools that help provide a personalized experience on a mass scale?

1
Carol

How do you know when it's time to look for opportunities outside of your current company?

1
Carol

If you had to look for a new job for some reason, what strategy would you take to find a new job?

1
Carol

What changes do you see coming to support and where could those changes translate to career opportunities for folks in support?

1
Carol

What ideas/tips do you have for retaining your support team?

- currently watching